From Customer Centricity to People Centricity

5:30 AM on January 8, 2020 / by Jean-Sébastien Gosuin

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As important as customer-centric thinking is, it's also important to consider your main market base purely as people. More deeply integrated into the company culture, this way of thinking can even help improve employee retention and cut costs internally. Learn more with this article: http://customerthink.com/should-we-shift-the-conversation-from-customer-centricity-to-person-centricity/

Tags: Insider, People Centricity